Welcome to the City of Dallas, GA - A Premier Hometown!

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Water Department

Public Works Department - Water Department
320 East Foster Avenue - Dallas GA 30132
Phone (770) 443-8110 Fax (770) 445-1836
(New water service, billing info, cancellation of water service)

 

 

Water Maintenance

Joe Fennell, Chris Cobb & Brandon Rakestraw

 

Water Customer Service

Rob Johnson

 

Water - Sewer - Utility Application

 

The City of Dallas currently purchases water from the Paulding County Water System and predominately originates  from Lake Allatoona. Our city distributes to approximately 2,650 customers.

 

Ninety-three percent of these customers are residential. The City of Dallas water system serves a customer base of residential, governmental, light industrial and commercial. Our residential water system customers use an average of 230 gallons per day.

 

The city's water distribution system is comprised of almost 37 miles of pipe. We operate one elevated water tank with a storage volume of 500,000 gallons

city of dallas ga water department

Water Services

 

Bills are mailed approximately the 25th of each month. Bills are due by the 10th of the following month. A $10.00 late fee is added to all bills not paid on or before the 20th of each month.

 

NO DELINQUENT NOTICE WILL BE SENT. If your service is discontinued for non-payment there will be an additional $50 .00 cut on fee for the same day or $15.00 cut on fee for the next day. Any customers turning service back on after disconnection will pay $100.00 before service is restored.

 

A charge of $25.00 will be added to any returned check.   If we receive more than two returned checks, all future bills must be paid in cash or with money order.

 

If paid by a third party bill pay service, it is your responsibility to be sure we receive your payment by the 20th or your service will be subject to disconnection. They normally mail a check to us, please allow a week for the payment to get to us from bill pay services, we are not currently capable of receiving electronic payments from these bill pay companies.

 

We do however accept credit card payments over the phone. Our cut off services occur on the 21st or the next business day of each month.

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